SirenX Privacy Policy

1. Introduction

This Privacy Policy applies to the SirenX mobile application, website, and related services (together, the “Service”). The Service is operated by the owner of SirenX App (“SirenX,” “we,” “us,” or “our”). This policy describes how information is collected, used, disclosed, and retained when you use the Service.

SirenX is designed around short singing Takes, simple AI practice tools, discovery through music interests, mutual follows, and private one-to-one chat.

2. Information We Collect

Account Information

We collect information needed to create and maintain your account, including your email address and password credentials. Passwords are stored in hashed form.

Profile Information

You may provide a display name, profile photo reference, bio, and music interests. Your profile and music interests support profile display, following, and discovery features.

User Content

The Service may process profile content, text messages, shared Takes, and short video messages. Content sent in chat is available only to the participants in that private conversation, subject to safety and enforcement controls.

Local Take Data

Takes you record and save are stored primarily on your device. Raw Take videos are not automatically uploaded. A Take is uploaded only when you actively choose to share it in a chat.

AI Practice Data

When you use Vocal Check or another AI practice tool, we process the information needed to provide simple practice-oriented feedback or singing ideas. Raw Take video is not uploaded through Vocal Check.

Technical and Support Information

We process security and operational information needed to run the Service, including login IP address, login time, request timestamps, authentication/session information, and server logs. When you contact support, we receive your message and any details you choose to include, which may include your app version and user ID.

3. How We Use Information

We use information to:

• Create, authenticate, secure, and maintain accounts;
• Display profiles and provide discovery based on shared music interests;
• Provide follow, mutual connection, private chat, Take sharing, and video messaging;
• Provide AI-powered practice tools and singing ideas;
• Maintain Coin balances for selected AI tools and premium features;
• Process blocks and reports, prevent abuse, apply content-safety controls, and enforce our Terms;
• Maintain technical reliability, diagnose errors, and protect the Service; and
• Respond to customer support and privacy requests.

4. AI Features

SirenX AI tools provide practice guidance and singing ideas. Vocal Check provides simple, practice-oriented feedback on a Take. Raw Take video is not uploaded through Vocal Check.

AI suggestions may be incomplete or inaccurate. Use them for practice and inspiration.

5. User Content

Local Takes

Saved Takes remain on your device unless you choose to share them. You control local Take playback and deletion through the app.

Shared Takes

When you choose to share a Take with a Connected user, SirenX uploads the video to provide it in that private conversation. Shared media is served through authenticated access and is available to the uploader and conversation participants.

Video Messages

Short video messages are uploaded when you choose to send them. They are available only within the relevant private conversation, subject to safety review or enforcement.

Profile Content and Messages

Profile information is visible to other eligible users of the Service. Text messages are stored to deliver and preserve private conversation history. If users are no longer Connected, their existing conversation remains readable but they cannot send new messages unless they become Connected again.

6. Information Sharing

We do not sell personal information. We may disclose information only as needed to:

• Service providers that support hosting, infrastructure, authenticated media delivery, and technical operations;
• AI service providers that process the limited information described in Section 4;
• Other users, when you make profile information available or actively send content to a Connected user; and
• Authorities or other parties when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or secure the Service.

Service providers may use information only to perform services for us and are expected to protect it appropriately.

7. Data Retention

We retain account data, messages, shared media, Coin activity, safety reports, and technical records for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, prevent abuse, and protect the Service.

Local Takes and locally saved AI results remain on your device until you delete them or remove the app or its data. SirenX does not control device backups managed by you or your platform provider.

When an account is deleted, profile information is scrubbed and follow relationships are removed. Certain conversation history, shared media, safety records, and system records may be retained for the purposes described above.

8. Account Deletion

You can request account deletion in the app by opening Me → Settings → Delete Account and confirming the request. You may also contact Support for help.

After successful deletion, your account is disabled, active sessions are revoked, your profile information is removed or de-identified, and your follow relationships are removed. A conversation participant may continue to see historical messages and media previously shared with them, with your profile shown as “Deleted User.” Media uploaded but never sent is removed.

Local Takes and locally stored practice results remain on your device unless you delete them separately or remove the app data. Certain fraud-prevention, security, report, or legal records may be retained where reasonably necessary or required by law. Backup systems may take time to cycle.

9. Your Choices

• Edit profile: Change your display name, profile photo, bio, and music interests in the app.
• Local Takes: Decide whether to save, delete, or share a Take.
• Block: Open a user profile or chat, choose More options, and select Block. Blocking applies across supported Service interactions.
• Report: Report a user through More options in their profile or chat. You may also long-press another user’s message to report that message.
• Delete account: Use Me → Settings → Delete Account.
• Camera and microphone: Control permissions in your device settings. Recording features require access while in use.

10. Children

SirenX is intended only for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18.

If you believe someone under 18 has provided personal information, contact us so we can review the concern.

11. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. These include hashed passwords, secure session tokens, server-side authorization checks, private authenticated media access, and controls for blocking and reporting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. International Processing

SirenX and its service providers may process information in countries other than the country where you live. Those locations may have different data-protection laws. Where required, we use appropriate safeguards for international processing and transfers.

13. Changes to This Policy

We may update this Privacy Policy as the Service or legal requirements change. We will revise the “Last Updated” date and provide additional notice when appropriate. Your continued use of the Service after an update is subject to the revised policy.